The MTR report button on the Home page will be fully hidden (previously visible but locked) if the organization does not have a MTR license

The App Status page is no longer in preview mode and is now fully part of the product (removed preview indicator)

On the User Search page, we now show the type of license that was assigned for the user (assigned license determines what monitoring information is collected and displayed)

The option to filter by Focus Group on the User Search page has been removed

On the TrueDEM Agent Status an indicator was added to show the page is loading

A new report was added to the TrueDEM Agent Status page under the deployment section called " Track deployment by Machine". This report allows you to search for a monitored device by name to see the deployment status of the TrueDEM agent and the history of updates. The overview allows for pivot table analyses

Removed obsolete "Agent Version Upgrade" report link (replace by new Track Deployent by Machine) report

Links from the TrueDEM Agent Status page now open the User Experience page instead of User Details

The user's license tier and assignment date of that license are now visible on the User Experience page

User details previously listed at the top are now shown on the User Details tab and also visible by clicking on the (i)  icon behind the users name in the header. The button to go to the User Details page was moved to the user Details tab.

On the Connectivity Journey tab of the User Experience, the warning text associated with the alert icon has been changed to "Certain Segments/Portions of the scan cannot be verified". Previous text suggested that the whole scan was incomplete, this is not the case, only parts of the journey cannot be verified.

On the Connectivity Journey tab of the User Experience the user can choose between Teams and Outlook to see the scan list for. Before only Teams scans were shown.

Previously, the Connectivity Journey tab on the User Experience page allowed you to see scans up to three weeks old. You can now see scans up to 90 days old

If opening the User Experience page results in an error, an error message will be shown to indicate it. Previously it would keep showing a 'Loading' message.

The navigation on the User Experience page (breadcrumb) will remain visibe at the top of the page (sticky) even when the user scrolls down.

Tables shown on the User Experience will use all available screen space.

Real Time Call Data - Details page: The following new information has been added to the header section: Teams version

Real Time Call Data - Details page: The following new information has been added to the Network section:

1. "Inbound/Outbound Network Util %"

2. "Wifi Network and Access Point used (SSID/BSSID)"  -> Shows to which  wifi network and access point the user was connected during  the call and  if changes occurred.

Real Time Call Data - Details page: Under the Application section section the "Total CPU in %" graph now also includes an indicator for the priviliged CPU utilization as well

Real Time Call Data - Details page: The following new information has been added to the Audio Details Section:

1. "Audio Devices used" > Shows you which (third party) microphone & speakers were used during which part of the call

Real Time Call Data - Details page: The following new information has been added to the Video Details section:

1. "Video device used" -> Shows you which (third party) video device was used during which part of the call

2. "Video Send Bitrate"

3. "Video Receive Bitrate"

4. "Video Receive Loss Rates"

5. "Video Encoder Pauses"

Real Time Call Data - Details page: The following new information has been added to the Screensharing Details section:

1. "Does ScreenSharing transmission lags?"

2. "Screensharing Encoder Pauses"

Real Time Call Data - Details page: The Raw Call Data table at the bottom  now uses a new table design that allows for better and improved filtering, sorting, searching and exporting.