Page History
2023
Week 43
Type | Description |
Improvement | On the User Experience page - Tab Microsoft Teams we added links to the numbers were we talk about calls. When clicked, these will take you to the Call list (full list, not filtered list) |
Improvement | On the same tab, we rewrote several tooltips to give more clarification on the numbers shown |
New | On the Teams Versions report, an extra column was added to indicate if a device is 64bit |
Fix | We removed the preview flag from teams versions report as it is no longer preview |
Improvement | In the App Status overview we made it so that if you click on an app it opens the side bar with additional details and if you click again it closes it now (Toggle app tile) |
Improvement | In the Microsoft Status page, when you clicked on a service to see the incidents, These are now sorted by classification (incidents first, advisories second) and last update time |
Improvement | We reduced ingested and stored scan data (storage size and data ingestion impact) |
Improvement
and improved performance when using the data |
Week 39
Type | Description |
New | User details: The user details page has been restructured. At the top we now show you key events (blue) and alerts (red) that took place during the selected period for: device (CPU/RAM), networking (changes in network and wifi used), applications (installations, removals & updates) and Teams (consecutive problems with audio, video and screen sharing). This allows you to see what key events are taking place at and around the time problems occur. |
New | User Details: Under the section Networking TrueDEM now shows you a visual representation of the users connectivity journey when using Teams. From device, local network (including wifi), ISPs and Microsoft network. This allows you to see the route the user is taking as well the hops and time needed to make the connection. For more details, you can click on an ISP to see the overall information for that ISP and the users currently using it. |
Fix | Outage Report: The percentage of users affected showed in certain cases the wrong percentage. this could even result in percentage over 100%. This has been corrected. |
Improvement | Outage Report: The list of incidents on which reports are generated has been extended |
Improvement | User Details: The section Applications has been extended. Apart from the list with recently installed, updated and removed applications, it now also contains a full list of applications installed in the device. |
Improvement | User Details: The Media Relay and Teams Versions and CPU utilization sections have been moved into the Teams Call Expanded Detail section. |
Preview | a new Live Teams Call Status report was added to the Microsoft Teams section (button on home). This report shows details about all ongoing calls in relation the networks they are being taken on. Apart from overall numbers on the number of calls, participants and bad/vs good calls, this report also show the situation per managed network. The networks are shown that have users in calls. A separate entry is for "Unmanaged networks". This is the aggregated list of monitored users connecting from other than managed networks (for instance home wifi).
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Improvement | update of the Grafana platform to version 9.5.9 Note! This update contains changes to the interface of Grafana and means that the sidebar of Grafana has been removed. to access the OfficeExpert TrueDEM homepage, simply click the Grafana logo in the top left corner, or open the Home toggle menu in the right upper corner (below the Grafana logo) and select apps - panagenda OfficeExpert TrueDEM |
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