Page History

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Potential offline Agents: This report shows all users whose device showed no recent activity in the last 10 days (possibly due to problems with the TrueDEM® agentTrueDEM® agent) AND for which there was no activity on another device. If their device was replaced, they would not show here.

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User Agent history search: Allows you to search for a specific user and see all the devices and their version update history. The resulting page shows you the devices a user has been using recently that have or had an OfficeExpert TrueDEM agent installed. Per device it shows the recent version history as well as the master config Id.  
Per version it indicates when that version was first and last seen to give you an overview of which versions were installed when. This can be relevant for debugging problems with the agent reporting data back. 

Potential out of date Agent Configurations: Allows you to see which users do not have the most recent Master configuration. Not having the right version of the configuration can result in incorrect data and should be tackled.

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