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Before using OfficeExpert TrueDEM, you must add Microsoft Entra ID  Enterprise applications and give admin consent.

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App1: OfficeExpert TrueDEM API

The first application is an App for API access between our Services. It contain only two default Delegated permissions.

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Click on Accept to add the OfficeExpert TrueDEM API - App to your Microsoft Entra ID.

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App2: OfficeExpert TrueDEM Agent

The second application is the Core app used by our Store App. It contain only Delegated permissions.

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Click on Accept to add the OfficeExpert TrueDEM Agent - App to your Microsoft Entra ID.

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Info

The second Dialog page is a re-confirmation since the TrueDEM Agent app is caling the other TrueDEM API app and one need to confirm the graph permissions again.



App3: OfficeExpert TrueDEM Calls and Health

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This application is used in our Cloud Service and retrieves for instance call record data from your tenant using the official Call Records API. It contain several Application permissions.

To add this application, please access the following Link:

Link >> OfficeExpert TrueDEM Calls and Health - Consent Link


The following dialog is displayed:

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The OfficeExpert TrueDEM Portal application will appear as an Enterprise App in your Micrsoft Entra ID Tenant. You can adjust the user accesses accordingly in your Azure portal, see True DEM Portal - Restrict Access for further details.

Note: if you try to access the Portal App as a normal user the first time (instead of a global admin) you likely get the following message:

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  1. Please make sure you follow the following Client Requirements: Client Requirements for OfficeExpert TrueDEM
  2. The download link to the panagenda OfficeExpert TrueDEM Manager and the Install Guide will be directly send to you by our team.

  3. Integrate and deploy the Installer with Intune, SCCM, or any other Software Deployment Tool. Install Guide will be shared with you.See a link how a Intune/Endpoint Manager Integration look like: Integrate with Endpoint Manager
  4. As stated in the Install Guide, a restart of the client is needed in order to activate the TrueDEM Agent on the local Device


    Note

    Please make sure tha that Step 1 from above is done before you install and deploy the TrueDEM Manaegr Manager to your devices!

    Note

    What are the names of the processes running on the computers after the installation?
    The OfficeExpert TrueDEM client consists of two different parts
                    a) OfficeExpert TrueDEM Store App   (
    Background => PerfraxAgent.exe;  Foreground => PerfraxAgent.Exec.Net.exe)

                    b) OfficeExpert TrueDEM Manager


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