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  • The User Search option is a good place to start when your immediate concern is a user with problems
  • If you suspect a global issue, such as a sudden influx of tickets about Teams, for example, choose Environment Status for the "big picture."
  • Similar to the Environment Status, the Microsoft 365 App Status page gives you insight into what's going with the apps and functionalities your users are using and how they are performing on the various platforms
  • The Microsoft 365 Service Health option encapsulates all the news from Microsoft about Microsoft365 services.  Check here for the latest alerts if you suspect that an issue is outside of your organization.
  • The TrueDEM Agent Status page offers details on the health and status of deploying the OfficeExpert EPM agent as delivered via the TrueDEM Manager.  This is especially valuable if you have just begun deploying TrueDEM, to track your progress.

Image AddedYou can return to this page at any time by choosing the OE icon on in the sidebar to the far left . (see below)Image Removedof the screen.





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