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Call List: (Only available with a TrueDEM for Microsoft Teams license) A list of all calls the user participated in in the last 30 days.


Reasons why a user does not show the above links are:

  1. License restrictions (see above)
  2. Missing or non-functional agent (check https://panagenda.com/kbase/display/OE/How+to+do+Troubleshooting for troubleshooting options)
  3. No recent activity (In this case the Streaming Metrics link will be missing)
  4. No calls. (In this case the call list link can be missing)