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In this topic:
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Bridgehead Application Unreachable
Error Message:
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Bridgehead Application unreachable. Please verify that the URL is correct. |
Possible Cause: DNS Entry Missing
In certain cases, it may happen that the IBM Connections host name can not be resolved. As a result, ConnectionsExpert can not communicate with the Bridgehead.
If host name resolution via DNS is not possible, the IP address and host name can be configured in the /opt/panagenda/appdata/ce/config file as follows:
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#will be used in combination with the PANAGENDA_CONNECTIONS_IP property to define a hosts file mapping for the connections environment PANAGENDA_CONNECTIONS_HOST_NAME=<hotname-of-your-connections-environment> #will be used in combination with the PANAGENDA_CONNECTIONS_HOST_NAME property to define a hosts file mapping for the connections environment PANAGENDA_CONNECTIONS_IP=<ip-address-of-your-connections-environment> |
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Please be aware that the PANAGENDA_CONNECTIONS_HOST_NAME needs to match your ConnectionsExpert license! |
Afterwards, run the following command to update the Docker containers:
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ce start |
Possible Cause: Firewall Issues
ConnectionsExpert needs to communicate with the IBM Connections hosts via port 80/TCP (http) or 443/TCP (https).
You can test whether the firewall blocks the port by entering http://connections.server.local/ (http) or https://connections.server.local/ (https) into the Firefox browser of the virtual appliance.
Wrong Credentials
Error Message:
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Wrong credentials. |
- Check password
- Check Bridgehead Security Roles, see Bridgehead Installation.
Bridgehead Issues
Bridgehead HTTP 404
Please recheck WebSphere HTTP server configuration, see Bridgehead Installation.
Bridgehead WebSphere Error 500
Map Bridgehead to IBM HTTP Server
/bridgehead displays error message
Please contact panagenda support and provide SystemOut.log.