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This feature requires the OfficeExpert TrueDEM Advanced for Microsoft Teams license

Call Quality Debug Level

The Call quality Debug level page shows you information about a call and its participants. The information is derived from both Microsoft CQD and our own agent.

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The other sections show you the specific metrics from SQD for the call as well as a general option to export all data in once.

Real Time Call Data – Details

This page shows you the real time metrics collected by our agent during a call for a specific user. To see this page, first open a call from the call list and then click on the link “Real Time Data” behind the user you want to inspect.

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