Error rendering macro 'rw-search'

null

Versions Compared

Old Version 2

changes.mady.by.user panagenda Expert

Saved on

compared with

New Version 3

changes.mady.by.user panagenda Expert

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This feature requires the OfficeExpert TrueDEM Advanced for Microsoft Teams license

To open the call details you can either use the “Call List” link in the User Search page or the Issue to Source mapping table on the User Details page.

Call List

On the call list you will see all calls made by the user in the last thirty days. An indicator shows the experience of the call in general. This means that if two users had a call and for one it was excellent and for the other it was impacted, the status would be impacted, regardless of whether the call was opened from the user with the good experience or the user with the impacted experience.

Additionally, the call lists gives you details about the time, duration and number of participants of the call. To see more details, open the call by clicking on it.
Image Removed

Call Quality Debug Level

The Call quality Debug level page shows you information about a call and its participants. The information is derived from both Microsoft CQD and our own agent.

...