Page History

...

With installed Agents only: When When selected, the search result will show you only users who have a TrueDEM Agent TrueDEM® Agent installed and where the search criteria matches a user.

Focus Group only: This filter allows you to include only users that are part of the important users group. You can add users to this group by assigning them the "Important User" role on the OfficeExpert TrueDEM API TrueDEM® API EntraID application. Details about this can be found here: https://www.panagenda.com/kbase/display/OE/How+to+use+the+Focus+Group

...

Depending on the license the user has and whether they have the EPM TrueDEM Agent TrueDEM® Agent installed, you will see links to further information in the following columns:

Device Name: (Only available with a TrueDEM for TrueDEM® for Microsoft Teams license) The name of the device links to the User Details page. This page shows deep-dive details for the user relevant to the selected device and can be used for debugging & problem solving.

...

Streaming Metrics: (Only available with a TrueDEM for TrueDEM® for Microsoft Teams license) Streaming Metrics shows the current real time metrics if a user is in a call. The link might be visible as well if the user isn’t in a call but in that case the page will remain empty.

Call List: (Only available with a TrueDEM for TrueDEM® for Microsoft Teams license) This opens the Teams Call List on the User Experience tab where you can see all calls the user made in the last 21 days.

...