Get Better Every Day
Digital Experience Optimization for Microsoft 365
End-to-End visibility into Call Quality, Network Performance, and Service Availability to give enterprises complete control over their Microsoft cloud environment, eliminate friction, and boost digital productivity. The crucial point of truth for Microsoft 365 Digital Experience.
- Holistic health and performance insights
- Low-Impact, modern synthetic transactions
- Reduced Mean Time to Repair (MTTR) for Call Quality tickets by 40-60%
- Reduced costs per ticket of IT support, eliminating the need for remote sessions in 90% of cases
- Seamless end-to-end network monitoring, device performance analytics, and troubleshooting capabilities
Digital Experience Optimization for Microsoft 365
End-to-End visibility into Call Quality, Network Performance, and Service Availability to give enterprises complete control over their Microsoft cloud environment, eliminate friction, and boost digital productivity. The crucial point of truth for Microsoft 365 Digital Experience.
- Holistic health and performance insights
- Low-Impact, modern synthetic transactions
- Reduced Mean Time to Repair (MTTR) for Call Quality tickets by 40-60%
- Reduced costs per ticket of IT support, eliminating the need for remote sessions in 90% of cases
- Seamless end-to-end network monitoring, device performance analytics, and troubleshooting capabilities
Client Management & Optimization for HCL Notes/Domino
Maximize system performance and stability. Dramatically speed upgrades. Slash the time spent providing support.
- Save costs by reducing support calls by up to 80%
- Reduce upgrade times by up to 90%
- Improve system performance by up to 95% in Citrix environments
Client Projects and References
Our thanks go out to panagenda for their support. We got a great solution (roaming, ID vault and installation packages) that allows us to switch back and forth between CSS Desktop and Workplace comfortably. There is no need for a migration.
Marcel Scholl | CSS Kranken-Versicherung AG, Software Engineer
OfficeExpert provides client telemetry information and combines it with Microsoft CQD and Call Analytics so that all relevant details for troubleshooting are in one place. Helpdesk efforts are very much reduced now and we are using the OfficeExpert insights for a proactive infrastructure optimization.
Björn Bendix | IT Adminstrator Deutsche MTM-Gesellschaft Industrie- u. Wirtschaftsberatung mbH
Without MarvelClient, a decent Notes client upgrade would be almost impossible.
We would probably need 12 months or even longer to upgrade all Notes clients properly.
Dr. Dirk Kirchhoff | Team Lead HCL Notes/Domino, Nolte Küchen GmbH & Co. KG
panagenda quickly recognizes inefficient practices and offers high quality solutions. We were able to increase
performance significantly while considerably reducing administrative burdens.
Raoul Morik | IT Administrator at Julius Blum GmbH
MarvelClient enabled us to automate migration to the cloud. As such, there was little effort required from our users and
IT staff in order to install and configure the Notes client and desktop management.
Daniel Ramelet | Team Head eCollaboration at Sika Switzerland
Our experiences with panagenda’s employees and solutions are outstanding. I can definitely recommend panagenda as they
have helped us advance our solutions and infrastructure to be ready for the future.
Michael Kobrowski | Technical Services Integrator bei SMC Corporation of America
In the Spotlight
Organizations across industries rely on panagenda to achieve more.
CUSTOMER STORY
IIC-INTERSPORT’s IT department fuels hypergrowth by optimizing Microsoft 365 operations and enhancing hybrid work experiences with OfficeExpert TrueDEM.
CUSTOMER STORY
IIC-INTERSPORT’s IT department fuels hypergrowth by optimizing Microsoft 365 operations and enhancing hybrid work experiences with OfficeExpert TrueDEM.
